FAQ's

SHIPPING

How much is shipping for my order?

On purchases over $100 shipping is free. On purchases under $100 the shipping is carried out by the most cost effective method available and will be quoted at the checkout.

Do you ship internationally?

Yes we are more than happy to ship internationally and in some cases the goods will ship from our warehouse in your home country. Please note that all taxes, duties and other charges will be payable by the purchaser.

I ordered my goods today when can I expect them?

Goods ordered before 11.00 AM will ship same day and all other orders will be shipped next business day.

How long will my goods take to arrive?

Your goods will generally arrive within 2-3 business days, international orders will be dependant on the shipping method you choose.

RETURNS

Do you offer exchanges?

If your item is unused and in its original packaging we can exchange it.

What is your returns policy?

Head over HERE for our returns policy.

How long will it take for my return to be processed?

Please allow 24-48 hours for your return to be processed once we take collection of the returned item.

OUT OF STOCK ITEMS

My item is out of stock when will it be back in stock?

We produce our goods in "Production" runs not in seasons so as soon as the next run is finished the store will be re-stocked, for some of our super popular items our inhouse production will aim to fill the gaps.